We are honored to have earned a reputation for providing high quality homes at an exceptional value in all price points. Each Legacy Home is carefully constructed by the area’s most respected craftsmen and constructed of only top quality materials.
Our experienced team is committed to a hands-on, full service, “customer- first” approach. Our #1 goal is to ensure that the home of your dreams is the one that we build.
Find the right mix of architectural details that fits your lifestyle. Our design team works closely with you and the build team to merge form and function into what works for you.
Our architects and designers work from hundreds of plans that range from traditional to contemporary and everything in between, providing a nearly endless palette of options for your home.
We understand that people are busy and don’t have time to be driving all over the county to make selections decisions. Without a design center, the customer is burdened with making, for example, a tile decision, without access to the countertops, or hardwood floors, or cabinets. That opens the door for an uninformed decision and is a recipe for disappointment. Legacy keeps it all under one roof.
During the selections process you are not alone. Experienced in decorating and project management, our Selections Coordinator lends selections advice to ensure that the home of your dreams is the one that you build. The Selections Coordinator will also keep you on schedule to ensure selections decisions don’t hold up construction progress.
Legacy is not a one person shop and no one person is expected to do it all. A customer is surrounded by a team of staff that are experts in various aspects of the construction process. The Sales Manager or President works with a customer on the architecture, specifications, options, and contract paperwork. The Field Manager runs the day to day construction of the home, and the Selections Coordinator is side by side with you through all the finish details. We are set up so the customer gets the best of everyone’s talents.
Legacy offers a fixed contract price up front. Our detailed specifications document explicitly details the scope of work so there is no gray area in what the expectations are for the home. Other builder’s may offer a “cost plus” scenario where the builder is not incentivized to negotiate the best pricing possible as it is simply passed along to the client.
Detailed paperwork ensures that a customer always knows where they stand financially. A change order details the proposed scope of work and the cost effect of a deviation from the specifications. No work is done without Legacy’s and the customers signatures and the pricing is given up front so there are no surprise charges at the end.
Legacy is a financially strong company and has stood the test of time. Despite one of the worst recessions of all time, Legacy has never been foreclosed upon or given any property or lot back to a bank. For this reason, banks are more than willing to loan money and subcontractors stand in line to work for Legacy. A Builder’s finances are very important because if a builder fails to pay a subcontractor, a lien can be put on your home!
Legacy is a member of the Triangle Builders Guild, an Invitation- only guild of custom homebuilders who formed on a few principles. Each member must have: an outstanding track record of ethical practices, successful project management, satisfied customers, and a passion and specialized skills for building quality custom homes. The Guild leverages its purchasing power as a group and is contractually ensured access to the lowest labor and material prices for top quality subcontractors. More details here.
Legacy is recognized as a certified Energy Star Builder.
Legacy is a member of the Green Home Builders of the Triangle.
“We wanted to let you know how much we appreciate Legacy’s commitment to quality and customer service, and especially recognize Jason Burnette for his exceptional management, communication, and follow-up associated with the building and maintenance of our home.
When we moved from Atlanta in the spring of 2015, we were informed by multiple sources that Legacy is a reputable company that not only builds incredible homes, but stands behind its product. Simply put: Your brand is impeccable, and Jason is the perfect steward of your brand.
From day one, he has been a true professional, making the process easy, and resolving any issues quickly and thoroughly. During the build, he surpassed our expectations by keeping us apprised of all the details with constant communication. As you know, this can be a stressful process, but Jason put our minds at ease.
After 2+ years of residing in our new home, Jason continues to amaze us with his attentiveness. We are currently finishing our third floor attic, and in the process encountered an issue with the AC line feeding the attic. Recognizing that the damage occurred during the initial construction, Jason was extremely quick to respond to the issue (within two hours), and resolve it immediately. He went above and beyond to take care of this for us, and kept everything moving smoothly, thus eliminating any delays.
We do not hesitate to tell all who will listen about our fantastic experience with Legacy, and Jason in particular. We look forward to building with Legacy and Jason again in the future.”
“The entire team at Legacy is professional, prompt and a true pleasure to work with. It is refreshing to work with a builder team that puts the client’s needs first and takes such pride in the homes they build. Thank you to everyone at Legacy for making this a great experience.”- Teresa
“Building, buying and financing a home is one of the hardest and most important decisions I’ve ever made. There is no other builder I would do it with than Legacy. They are ethical, professional, creative, and hard working. They very quickly went from being contractors to friends.”- Jonathan K.
“I wanted to let you know how incredibly impressed we are with Legacy. The fact that this project is on schedule or ever ahead of is practically unheard of in the world of building. The way Legacy’s team has approached their work has impressed us even more than their ability to get the job done so timely and efficiently.
Every person on the job has been extremely polite, professional and hard working. We are so pleased with the work done so far, everything looks fantastic and exactly as we had envisioned. We will certainly come away from this experience with a very positive view of Legacy and will be sure to sing your praises around town.”
“Legacy Custom Homes has exceeded our expectations in regards to the quality of the finished product and after the sales service. Your personnel, both back office and front line, were knowledgeable and always accessible. Additionally, they made some very appreciated and valuable recommendations during the selection and building process. I would be flattered in you were to add our names to the already long list of Legacy’s satisfied customers.”- Andre B.
“We love our home! I wanted to thank you and your staff again for helping make our building process as easy and worry free as possible. We feel that partnering with Legacy Custom Homes as our builder was the best decision that we could have made. We will continue to tell everyone how overly satisfied we are with our home and how you treated us.”- Mark and Amy T.
“I just wanted to take a moment to thank you and your team for being so caring and accommodating of my client’s needs while under contract for the sale of the Mills Street townhome. I certainly know that you did not have to come out yourself to speak to us, but as you're aware it meant quite a bit to Frank that you did and really made him feel good about both the property and doing business with you. As a broker I deal with a good number of builders and GCs, most of whom are not quite as busy as Legacy, and I rarely see the principal turn up anywhere that it's not absolutely required--to me your turning up speaks volumes about how much you care about the homes you build as well as the homeowners you sell them to. I've held Legacy in high regard for years, having been in the homes you've built, but I couldn't recommend you guys enough now, and certainly look forward to doing more business in the future.
Donald was also exceedingly helpful during the walkthrough and didn't mind at all taking all the time Frank needed to get comfortable with his knew home, even when it meant answering the same question three times; he's just a solid guy in general. He couldn't have been more knowledgeable or professional, and his eye for detail is extremely comforting to see for a guy in his line of work.
Thanks again, I look forward to closing this one this week and doing more with y'all in the future.”
“You may remember meeting my husband, Jeff, and I in your office a few months back. We started this process back in January with Matt Gilliam and have worked with Leigh Mosby and Jon Ward since then. We wanted to write a note of thanks and appreciation.
The process of building our home with Legacy has been nothing short of AMAZING. From the moment we saw Leigh’s beautiful parade home in Bellewood, we knew that she would able to help us bring our dreams to reality. We have had at least a dozen meetings with her along the way. She is patient, knowledgeable about every detail, and very gifted in her craft. We had such fun during selections that we were actually sad when everything was done and all picked out. Now that we are just a few weeks from closing, we feel like we are unwrapping a gift each time we go “peek in” on the house.
Jon too has been instrumental with making us feel included in each step of building. From plumbing to closets, he has patiently fielded our endless questions. He regularly shares his extensive experience and stays on top of so many little details. We often marvel about how he keeps up with it all! On more than one occasion, he has stayed late to work around our schedules and make sure something is to our satisfaction.
I’m sure that you have a very capable staff at Legacy. I just wanted to highlight how very lucky we feel to be working with Leigh and Jon. Many people jokingly warned us that building a home would test our marriage. On the contrary, it’s helped us bond and reflect on how we live and what we want for our family. THANK YOU for all that your talented team has done to build our dream home!”
“I wanted to extend a heartfelt thank you to the team at Legacy Custom Homes. We have been extremely happy with our new home and most importantly the service and caring team from Legacy. I will continue to express all my wonderful experiences I’ve had with Legacy Custom Homes with everyone I come across.”- Gina R.
“We want to let you know about the excellent experience we had with your company and several of your fine employees. We are very pleased with the house’s contrition, infrastructure and the quality of the finish. The Field Manager was unfailingly polite, patient, willing and dedicated to making sure the house was built well and completed on time. Many thanks to Legacy Custom Homes for making our home buying and building experience as rewarding and stress-free as possible.”- Judith and Robert
While growing his building company over the years, Ward Russell’s philosophy has always been a customer-centric approach and that is engrained into the culture at Legacy Custom Homes. In its early years, Legacy was exclusively a high-end estate custom home builder focusing on the 1 Millon+ price range. During that time, systems were created in order to serve the most demanding clients requiring the highest level of service, detail, and documentation (see here for details). Constantly assessing the market and adjusting our product, Legacy now serves all price ranges ranging from $200,000 townhomes up to $2 Million luxury homes. But, among all price points the same systems are in place in order to: remain attentive to the details, be diligent with documentation, and maintain the highest service level possible. This is how Legacy has maintained an impeccable reputation over the years.
Being one of the largest privately held Custom Home Builders in the area, it takes an experienced and dedicated staff to maintain the highest level of service. Legacy can say that 80% of the company has worked together for at least ten years while two staff members exceed 20 years of service!
Thank you for your interest in Legacy Custom Homes. We will contact you shortly.